Terms & Conditions, Other Policies
KYC Compliance
- You hereby agree and acknowledge that You shall provide accurate and complete information for the purpose of KYC.
- RA shall verify and/or store such KYC in accordance with SEBI regulations.
- The RA may terminate or suspend Services if KYC requirements are not met as per applicable regulations or if the information provided is incomplete, false, or misleading.
Refund Policy
- If You provide wrong/incorrect KYC Data, the service will not be provided and we will refund any Fees paid.
- Any cancellation of subscriptions would result in a prorated refund of the fees charged as directed by provisions contained in the SEBI circular SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2025/004 dated January 08, 2025 (“the Circular”) and relevant amendments to the SEBI (Research Analysts) Regulations, 2014 (“RA Regulations”).
- All refunds will be processed via the original mode of payment unless otherwise requested.
Grievance Redressal & Dispute Resolution
- For any grievances (e.g., non-receipt of a research report, missing pages, or other deficiencies), please email our designated Grievance Officer Srujana Oruganti at compliance@pyriferaresearch.com within 7 business days of the issue.
- We shall resolve the grievances within 7 (seven) business working days or such timelines as may be specified by SEBI under the RA Regulation from time to time.
- If unresolved, You may escalate the complaint to SEBI via the SCORES portal or use any other dispute resolution mechanism specified by SEBI (e.g., arbitration) as stated in MITC document.
Privacy Policy
- We collect information from you via our website or social media to improve our services and your experience.
- Your personal information may be shared with regulatory authorities, but not sold to third parties.
- We may use your contact details to send newsletters, updates, or service-related communications.
- We take reasonable steps to protect your data and implement industry-standard security measures, though we cannot guarantee 100% security.
- By submitting your information, you consent to receive calls, SMS, or emails from us, even if registered under Do Not Disturb.